Chase Security Phone Number

 
Scam

Reporting an incident after the fact

How does Chase monitor my account for fraud? We monitor your account 24/7 using sophisticated real time fraud monitoring and can text, email or call you if there's any unusual activity on your account. To assist us, please update your phone number in case we need to contact you quickly. We may contact you for account servicing, such as. If you cannot use our online services or reach your local office, you may call our National 800 Number toll-free at 1-800-772-1213 where you may be able to take care of your business by using one of our automated telephone services (please see below) 24 hours a day without having to wait for a telephone agent.

Chase Security Phone Number

Chase Bank Security Phone Number

If you're worried you might have compromised your Chase account, please contact us immediately. The sooner we know what happened, the sooner we can help you.

Call us at one of the phone numbers listed below if you’ve accidentally given anyone the following types of information:

  • Your credit or debit card number
  • Personal information about you, such as your Social Security number or taxpayer identification number
  • Your chase.com sign-in information, including your user name and password

For more information, please read our Identity Theft Kit (PDF).

Reporting a suspicious email

You can forward a suspicious email message to us at [email protected] We'll send you an automated response to let you know we got the message.
See examples of fraudulent email messages some of our customers have received.

Call us to report fraud

Checking and Savings Customers

1–800–935–9935
1–713–262–3300 (outside the U.S.)

We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Monday-Friday: 8 AM-Midnight ET
Saturday: 9 AM-6 PM ET
Sunday: 9 AM-6 PM ET
Fax: 1-614-422-7171

Chase SapphireCustomers

We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Monday-Friday: 8 AM-Midnight ET
Saturday: 9 AM-6 PM ET
Sunday: 9 AM-6 PM ET
Fax: 1-614-422-7171

Home Lending Customers

1–800–848–9136

We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Chase

Monday-Friday: 9 AM-6 PM ET
Saturday: Closed
Sunday: Closed
Fax: 1-614-422-7171

Credit Card Customers
(personal)

We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Monday-Friday: 8 AM-9 PM ET
Saturday-Sunday: 9 AM-6 PM ET

Credit Card Customers
(business)

We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Monday-Friday: 8 AM-Midnight ET
Saturday: 9 AM-6 PM ET
Sunday: 9 AM-6 PM ET
Fax: 1-614-422-7171

Jp morgan chase security phone number

Chase Credit Fraud Phone Number

Chase Auto Finance
Retail/Loan Customers

We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Monday-Friday: 8 AM-6 PM ET
Saturday: 8 AM-6 PM ET
Sunday: 9 AM-6 PM ET
Fax: 1-614-422-7171

Chase Auto Finance
Lease Customers

1–800–227–5151

Chase Bank Fraud Department

We accept operator relay calls. If you're deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Monday-Friday: 8 AM-6 PM ET
Saturday: 9 AM-6 PM ET
Sunday: Closed
Fax: 1-614-422-7171

Chase Commercial Customers

Contact your Customer Service Professional or Client Service Officer.

Chase Security Center Phone Number

Contact us electronically to report fraud

We strongly urge you to call us right away if you think your Chase account is at risk, because that’s the fastest way for us to help you. But if you’d rather contact us electronically, please sign in to chase.com and send us a secure message. We may need to speak with you to gather additional information.